Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail after your order is successfully placed.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment which can be up to 3 business days.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 7-14 business days), we will process the charges and submit the order for shipment.

Free shipping applies to any and all orders over $35*, shipping within the contiguous United States. Any orders under $35 shipping will be $15.95. Items over five pounds shipping to Alaska, Hawaii, Puerto Rico, and other US Territories will be subject to a shipping charge which will be calculated at checkout. *Items shipped via freight do not qualify for free shipping. 

We currently only ship to locations within the US (non-freight items only). For orders shipping from other countries via a freight courier, duties, taxes and import fees are not included and are the responsibility of the customer.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within 7-14 business days from the date of your order.  Processing time can be up to 3 business days, then we will send you your tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at orders@1stop3dshop.com.